When I pulled on the door handle once, it didn't open. I instinctively tugged at handle a few more times to try and open it, and realized that it was locked. Meanwhile, the two people behind the counter, never looked up from their work. Then I looked at the sign in the window, and saw that they'd actually closed 15 minutes ago. Part frustrated by the inconvenience of arriving too late, and part insulted because I was clearly ignored by the employees inside, I drove away a disgruntled customer.